About The Care Company Plus Ltd
The Care Company Plus is contactable 24 hours per day 365 days per year. Outside office hours all calls are diverted to our dedicated on call team, so rest assured there will always be someone to answer your call whatever time of night or day.
We have achieved success in supporting people with ethno sensitive, culturally and religiously appropriate needs where others have failed. Our flexibility to design and deliver specialist services is recognised and valued by CQC.
Why choose The Care Company Plus?
Choice
Whether you have a Personal Budget or take Direct Payments, The Care Company Plus can offer you complete choice. Choose from our range of services and create your own personalised CARE PLAN . Our experienced and dedicated team will take care of all your care requirements.
Standard
We are regulated and inspected by the Care Quality Commission and in our most recent inspection received a 'Good' rating; the second highest possible.
Value
We are confident that we have found the right balance between investing in a quality service and keeping our prices competitive. Contact us to find out more.
Trust
After a rigorous selection process we are on the 'preferred provider' list for Manchester City Council and Bury Adult Social Care. We provide services for many adults on their behalf so rest assured you will be in safe hands. Our Care/Support Workers are all CRB CHECKED.
Experience
We have provided services for a vast range of people from all walks of life with a variety of specific needs since 1998. Our management team have over 60 years combined experience in the industry and we only recruit Care Workers who have complete work history and residency in the UK.
Quality
The Care Company Plus has in place a total quality and continuous improvement strategy throughout the organisation. Each element of the strategy is integral to the development and delivery of best quality, best practice and best outcomes in everything that we do. This is further reinforced by an extensive schedule of quality assurance processes specifically designed to create and sustain high standards in the care we provide.
How we safeguard our clients
We have rigorous recruitment procedures and checks for all staff.
All staff are trained with both intensive initial training and ongoing updates, and are offered the opportunity to achieve an NVQ or equivalent qualification. All staff have ongoing supervision to identify any training needs or resolve any care delivery issues they may have.
A member of staff from the local office is always available 24 hours a day, to listen and act when a client needs advice or support. We respond to issues or complaints in a timely and effective way.
We listen
We seek the views of service users and stakeholders by conducting SURVEYS and focus groups which are held regularly in every locality where we deliver services.
We make sure our service users know how we have responded to their feedback. We involve our service users and stakeholders in key decisions we make.